Notify 811 before you dig or move earth in any way. This free service will arrange for LG&E, KU* and other 811 member utilities to locate and mark their underground lines so you can dig a safe distance away from them.
* KU is a member utility of the 811 service in some but not all of the counties it serves. In areas where KU is not a member utility, a separate call to KU (800-981-0600) is required to request to have underground KU electric lines marked. For a list of counties served and to find out if KU is a member utility of 811 in a particular county, visit the KU website (lge-ku.com/811).
Dial 811 or use the online ticket-entry system, then wait your state’s required time for facility owners to mark their lines before you dig:
- KY: Wait two full business days, excluding weekends and legal holidays (kentucky811.org)
- VA: Beginning at 7 a.m. on the next business day, wait 48 hours excluding weekends and legal holidays.
Pre-mark your proposed excavation area with white paint, flags and/or stakes before you contact 811.
Wait for utilities to be marked before digging. Once utilities are marked, respect the marks, hand expose to verify location and dig with care.
Always contact your state 811 center before digging and for the most current requirements.
Notify 811 well ahead of digging so underground utilities can be marked and you can work safely.